Front Office Coordinator - Hotel

Role Overview

Coordinate front-office administration for a hotel operation in Gqeberha, supporting reservations, reporting, record keeping, financial processes, and day-to-day front-desk efficiency.

Responsibilities

• Oversee front-office administration, including reservations support, reporting, and record keeping.
• Maintain and enforce front-office processes, procedures, and internal controls.
• Support front-office financial processes, including cash handling and reconciliations.
• Maintain an active presence at the front desk and operational areas.
• Contribute to the efficiency of front-office operations.

Requirements

• Two to three years of experience in a front-office environment.
• Supervisory exposure and strong knowledge of front-office operations and procedures.
• Experience with cash handling and reconciliations.
• Strong administration, reporting, and record-keeping ability.