Field Service Technician - Electric Materials Handling Equipment

Synopsis

An industrial materials-handling organisation is seeking a Field Service Technician to support electric materials-handling equipment at customer sites in the Durban area. The role requires practical technical ability, strong fault-finding skills and confidence working directly with customers while diagnosing and resolving equipment problems in the field.

Key Responsibilities

• Attend customer sites to inspect electric materials-handling equipment.
• Perform technical fault finding on equipment experiencing operational problems.
• Identify electrical or mechanical causes of equipment failures.
• Carry out field-service work required to restore equipment operation.
• Communicate technical findings clearly to customers.
• Provide professional service while working in customer operating environments.
• Escalate complex technical problems where additional support is required.

Qualifications / Minimum Requirements

• Practical technical experience relevant to electric materials-handling equipment.
• Strong fault-finding and problem-solving capability.
• Ability to work independently at customer sites.
• Good customer communication and professional service skills.
• Willingness to perform field-based technical work in the Durban area.