Our client, a premium fashion boutique, is seeking a dynamic and stylish Store Manager to lead their team. This is a hands-on leadership role where the successful candidate will be actively involved in daily styling, customer service, merchandising, and operational tasks, while taking full responsibility for store performance and team leadership.

This role is ideal for a passionate fashion professional who thrives in a fast-paced boutique environment and is committed to delivering exceptional customer experiences.

KEY RESPONSIBILITIES:

Lead by example on the sales floor through active selling, styling, and customer engagement
Deliver outstanding customer service and create memorable shopping experiences
Drive store turnover, achieve and exceed sales targets, and improve overall performance
Manage, motivate, coach, and develop the store team
Ensure high standards of visual merchandising and store presentation
Oversee stock management, administration, and reporting
Implement Head Office strategies and operational procedures effectively
Handle customer queries and complaints professionally and efficiently
Support promotions, events, and festive season late trading
Maintain brand image, premium standards, and professional appearance at all times

REQUIREMENTS:

Minimum of 8 years’ experience in retail and sales
Previous management experience within a fashion or boutique retail environment
Proven track record in improving store performance and driving sales growth
Strong personal sales ability and a target-driven mindset
Excellent people management and leadership skills
Experience in high-end or premium fashion retail environments
Exposure to high-end, premium, or fashion-forward retail brands
Strong knowledge of merchandising, stock control, and retail operations
Excellent communication and organisational skills
Exceptional styling ability and strong product knowledge
Well-groomed, stylish, and professional presentation
Positive, solutions-driven attitude with the ability to perform under pressure
Flexible to work retail hours, including late trading during peak periods
Based in or around the Western Cape with reliable transport

WHY YOU’LL LOVE THIS ROLE:

Work in a stylish, high-end boutique environment
Be part of a passionate, fashion-focused team
Opportunity to lead, grow, and make a lasting impact
Career development within a premium retail brand

*ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*

Fashion Boutique Store Manager