Executive Personal Assistant to the Group CEO

ABOUT THE ROLE:
Our client is seeking an exceptionally capable and highly experienced Executive Personal Assistant to provide strategic, operational, and personal support to the Group CEO within a fast-paced and demanding travel management environment.
 
This is a high-impact role requiring a highly trusted right-hand and strategic partner who can operate with absolute discretion, anticipate needs, and seamlessly manage both business and personal priorities.
 
The successful candidate will play a critical role in optimising the Director/ Group CEO’s effectiveness, ensuring smooth day-to-day operations, and enabling focus on strategic leadership and growth.

KEY RESPONSIBILITIES: 

1. Executive & Strategic Support:

• Manage and optimise the Director’s complex and ever-changing calendar in alignment with business priorities
• Act as gatekeeper and facilitator, ensuring effective time utilisation
• Track key business priorities, deadlines, and deliverables across departments
• Prepare high-quality briefing documents, reports, and summaries for meetings and engagements
• Apply sound judgement in prioritisation and escalation of matters
• Act as an extension of the Director/ Group CEO where appropriate, ensuring alignment with intent and expectations
• Support strategic projects and initiatives across internal and external stakeholders 

1. Travel & Industry Coordination:

• Oversee all aspects of complex domestic and international travel (flights, accommodation, visas, itineraries)
• Manage last-minute changes, disruptions, and time-sensitive travel requirements across time zones
• Ensure compliance with visa requirements, travel policies, and international regulations
• Liaise with airlines, hotels, travel partners, and VIP service providers
• Maintain detailed travel profiles, preferences, and records for seamless future coordination
• Coordinate the Director’s participation in conferences, events, and international engagements 

1. Stakeholder & Relationship Management:

• Serve as a key liaison between the Director and senior executives, clients, and partners
• Manage communication on behalf of the Director with professionalism and discretion
• Build and maintain strong relationships with key stakeholders
• Ensure consistent, high-quality engagement aligned with company standards 

1. Operational & Administrative Excellence:

• Maintain confidential records, contracts, and sensitive documentation
• Manage expenses, budgets, and financial administration
• Oversee ad hoc projects and ensure delivery within agreed timelines
• Ensure all administrative processes are efficient, accurate, and up to date 

1. Systems & Process Management:

• Develop and maintain effective systems, trackers, and workflows
• Ensure documentation and communication are structured and accessible
• Continuously improve processes to enhance efficiency and reduce operational friction 

1. Personal Support to the Director/ Group CEO:

• Provide seamless personal assistance, including appointments, logistics, and day-to-day coordination
• Coordinate personal travel, events, and household-related matters
• Handle sensitive personal matters with absolute discretion and sound judgement
• Anticipate needs proactively to ensure balance and efficiency across personal and professional commitments

REQUIREMENTS:

• Extensive experience supporting senior executives or Directors
• Proven ability to operate at both strategic and execution levels
• Strong experience managing complex travel logistics
• Exceptional organisational, prioritisation, and time management skills
• Outstanding written and verbal communication skills  - must be fluent in English and Afrikaans
• Ability to work in a fast-paced, high-pressure environment
• Advanced proficiency in Microsoft Office Suite (especially Outlook for calendar management)
• Experience coordinating across multiple time zones
• Demonstrated ability to manage both business and personal responsibilities seamlessly

 
PREFERRED QUALIFICATIONS:

• Diploma or Degree in Business Administration, Travel & Tourism, Hospitality, or related field (advantageous)
• Experience in a travel management company, airline, hospitality group, or similar industry
• Strong knowledge of global travel logistics, visa processes, and international protocols
• Experience supporting C-suite or senior executives in high-performance environments
• Financial administration and budgeting experience
• Experience coordinating high-level events and international engagements
• Familiarity with travel booking systems, GDS platforms, or corporate travel tools
• Proven track record of longevity and stability in previous roles

Should you not receive a response within 10 working days, please consider your application as unsuccessful