Do you enjoy being one step ahead of the owner of the business, anticipating all needs required daily to run a successful Medical Office for a Specialist?

This role includes personal assistant duties, administration, logistics and invoicing. We require an individual who likes to be front of house and loves dealing with clients.

Hours: 7am – 3.30/4 pm

REQUIREMENTS

Matric, additional education advantageous
Prior relevant experience advantageous
Well spoken in Afrikaans and English
Computer literate with the ability and initiative to learn new programmes where necessary
Competent with managing social media
Mature personality and professional approach to customers
Own vehicle and transport essential
Strong administration experience
Ability to multi-task and manage invoicing
Essential to be able to arrive at work by 7am daily

DUTIES

Reporting directly to the Specialist surgeon managing calendar appointments (professional & personal)
Manage all patient enquiries via telephone, WhatsApp, email, social media, and online platforms, ensuring responses within prescribed timeframes.
Book travel, manage personal errands, organise family appointments
Liaise with suppliers, brands, and partners
Prepare confidential documents and assist with presentations or academic work
Administrative & Sales Duties
Manage patient file accuracy, digital data capture, and POPIA compliance
Support product sales at front desk, explaining skincare/treatment benefits confidently
Maintain front-desk inventory
Ensure all administration including consent forms, pre-op and post op information is up to date
Work with Medical Aids, Debtors & Creditors
Ensure customers have the best service and the daily flow of appointments runs smoothly
Maintain front-desk inventory of skincare, implants
Patient admin, consent forms, pre-op and post op information
Billing for the Plastic Surgery Practice
Work with Medical Aids, Debtors and Creditors
Social Media Management of different accounts

Salary: R18000 plus commission on product sales, negotiable dependent on experience

Executive Assistant / Administrator - Medical Practice in Gardens