Engineering Key Accounts Manager - Durban

Job Description

• Support the implementation of business development strategies and growth initiatives.
• Identify and develop new business opportunities and markets.
• Build relationships with industrial clients, sugar mills, EPC contractors, consultants, suppliers and strategic partners.
• Participate in customer visits, technical discussions and industry events.
• Develop opportunities within industrial steam generation, sugar, biomass and energy transition sectors.

• Build and maintain strong strategic customer relationships.
• Identify opportunities for repeat business, retrofits, upgrades and services.
• Support customer satisfaction initiatives and long-term account development.
• Act as a liaison between customers and internal departments.
• Develop and maintain strong relationships with key accounts and strategic stakeholders.

• Assist with the preparation of tenders, proposals and commercial submissions.
• Coordinate technical and commercial inputs from internal stakeholders.
• Participate in commercial negotiations and contract discussions.
• Identify commercial and contractual risks.
• Support the handover of projects from sales to execution teams.

• Develop and maintain relationships with local and international suppliers.
• Assist with supplier qualification and performance evaluations.
• Support cost optimisation and supply chain competitiveness initiatives.

• Monitor industry developments, emerging technologies and competitor activity.
• Evaluate opportunities within biomass, alternative fuels and energy transition markets.
• Provide market intelligence and strategic recommendations to management.
• Contribute to market development and long-term business planning.

Role Requirements

• Diploma or Degree in Engineering, preferably Mechanical, Electrical, Process, Industrial Engineering or a related discipline.
• MBA or business-related qualification will be advantageous.
• Minimum 5 years’ experience within heavy engineering, industrial boiler systems, steam generation, process industries, power generation or related industrial sectors.
• Experience in sales, proposals, projects or engineering will be advantageous.
• Knowledge of industrial boiler systems and steam generation technologies.
• Understanding of business development and market expansion.
• Experience with tendering and commercial processes.
• Strong contract and commercial awareness.
• Strong negotiation and relationship management skills.
• Experience in proposal development and report writing.
• Proficiency in Microsoft Office and CRM systems.
• Valid driver's licence.
• Valid passport.
• Willingness and ability to travel internationally on a regular basis.

Key Competencies

• Customer-focused and results-driven.
• Strong communication and interpersonal skills.
• Strong persuading and influencing abilities.
• Initiative and self-motivation.
• Professionalism and accountability.
• Strong planning and organisational skills.
• Excellent problem-solving abilities.
• Adaptable and comfortable operating across international markets.
• Strong team player with high levels of integrity.
• Commercially minded with a strong customer and business development focus.