District Manager - Mmabatho

Role Overview

A regional insurance operation is seeking a District Manager to lead service delivery, performance and relationships across the district.

This position combines day-to-day delivery with accurate administration, timely follow-through and professional coordination with the people and teams who rely on the role.

Responsibilities

The successful candidate will be expected to take ownership of the following areas:

• Manage district targets, processes and operational performance. Maintain clear records, communicate progress and escalate exceptions promptly where required.
• Lead, coach and support branch or field teams. Maintain clear records, communicate progress and escalate exceptions promptly where required.
• Build relationships with customers, advisers and community stakeholders. Maintain clear records, communicate progress and escalate exceptions promptly where required.
• Review reports, resolve escalations and implement improvement actions. Maintain clear records, communicate progress and escalate exceptions promptly where required.

Requirements

Applicants should be able to demonstrate the following capabilities in a structured, deadline-driven working environment:

• Management experience in insurance, financial services or a related service environment. Apply sound judgement, dependable follow-through and a collaborative working style.
• Strong people leadership and performance-management skills. Apply sound judgement, dependable follow-through and a collaborative working style.
• Commercial, reporting and stakeholder capability. Apply sound judgement, dependable follow-through and a collaborative working style.
• Willingness to travel across the district. Apply sound judgement, dependable follow-through and a collaborative working style.

Success Profile

Success in this role will come from combining technical or functional competence with sound organisation, clear communication, attention to detail and a consistent focus on quality, service and safe working practices.