Introduction

An established organisation is seeking a Cybersecurity Analyst - Customer Systems to join its team in George. This role supports a business that is investing in platform stability, product delivery, and stronger digital capability. The position offers the opportunity to work on meaningful systems, applications, infrastructure, or digital services depending on the portfolio and team structure.

The successful candidate will work with technical and non-technical stakeholders and will contribute to solutions that improve business efficiency, user experience, and operational resilience. The successful candidate will be expected to work with appropriate urgency, maintain quality standards, and support a collaborative delivery culture while contributing to business-facing outcomes.

Duties & Responsibilities

This role combines hands-on technical responsibility with operational coordination and clear ownership of delivery outcomes.

Follow change management, security, and operational governance requirements consistently.
Contribute to resilience, scalability, and service continuity planning.
Assist with deployments, configuration changes, patching, backup checks, and recovery readiness.
Monitor environments, investigate incidents, and implement corrective actions or preventative improvements.
Support infrastructure, cloud, network, security, or platform components to maintain availability, performance, and control.
Work with internal stakeholders, service providers, and project teams on upgrades, enhancements, and issue resolution.
Review logs, alerts, and technical performance metrics to identify trends and improvement opportunities.

This role will also require disciplined communication, documentation accuracy, and a practical approach to balancing delivery quality with operational timelines.

Desired Experience & Qualification

The ideal candidate will combine relevant technical capability with strong communication, documentation, and stakeholder management skills.

Relevant diploma or degree in Information Technology, Computer Science, Information Systems, Software Development, Engineering, or a related discipline.
Exposure to infrastructure, cloud, networking, security, monitoring, administration, or environment support relevant to the role.
Understanding of operational controls, technical troubleshooting, and change management discipline.
Good working knowledge of documentation standards, structured problem-solving, and stakeholder communication.
Typically suited to candidates with around 3–6 years relevant experience and the ability to manage core responsibilities independently.