Role Overview

Employmate Proprietary Limited needs a Customer Success Manager who can step into a practical role in South Africa. A key part of the work involves Customer Success Manager As a Client Success Manager, you will support high value clients throughout their property coaching journey, helping them stay engaged, accountable and pro.

Key Responsibilities

Support the team by managing exposure to property, real estate, coaching or investment industries.
Take responsibility for the core day-to-day work expected of a Customer Success Manager.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.

Requirements

Enough hands-on experience to understand the pace and standards of real estate work.
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.