Role Overview

This Customer Service Advisor - USA Campaign opportunity in Cape Town gives the right candidate a chance to work in call centre with clear responsibilities and visible impact.

Key Responsibilities

Take responsibility for the core day-to-day work expected of a Customer Service Advisor - USA Campaign.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.
Spot risks early and escalate practical issues before they become blockers.

Requirements

Relevant experience in call centre or a closely related field.
Good planning habits, attention to detail and reliable follow-through.
Comfort working to agreed standards while adapting when operational needs change.