Role Overview

This Customer Complaints & Credits Administrator opportunity in Cato Ridge gives the right candidate a chance to work in warehousing with clear responsibilities and visible impact.

Key Responsibilities

Support the team by managing act as the primary point of contact for returns and product-related complaints.
Take ownership of Liaise with customers and regarding defective or damaged stock.
Take ownership of Provide guidance on correct returns procedures and documentation requirements.
Take responsibility for the core day-to-day work expected of a Customer Complaints & Credits Administrator.
Work with colleagues, customers or suppliers to keep work moving and issues visible.

Requirements

A background that matches the practical demands of a Customer Complaints & Credits Administrator role.
A practical working style with the ability to prioritise when several tasks compete.
A professional approach to deadlines, service quality and daily priorities.