Role Overview

GP Consult is hiring a Customer Care Administrator / Agent - Aftersales (Automotive) in Kempton Park. The role is suited to someone who can bring discipline, judgement and steady execution to keeping technical work accurate, practical and aligned to operational standards.

Key Responsibilities

Take ownership of Aftersales (Automotive) Experience within the transport, automotive, or fleet support industry.
Take responsibility for the core day-to-day work expected of a Customer Care Administrator / Agent - Aftersales (Automotive).
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.

Requirements

Enough hands-on experience to understand the pace and standards of automotive work.
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.