Role Overview

Capita South Africa needs a Customer Advisor who can step into a practical role in Cape Town. A key part of the work involves Customer Advisor 6-12 Months Customer Service Call Centre experience with the below:.

Key Responsibilities

Keep momentum on * Our Call Centre is operational 365 days per year (including Christmas and New Year).
Support the team by managing a progressive career path to help you develop in your Call center career.
Take responsibility for the core day-to-day work expected of a Customer Advisor.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.

Requirements

A background that matches the practical demands of a Customer Advisor role.
A practical working style with the ability to prioritise when several tasks compete.
A professional approach to deadlines, service quality and daily priorities.