Role Overview

Capita South Africa is hiring a Customer Advisor in Cape Town. The role is suited to someone who can bring discipline, judgement and steady execution to contributing to a focused call centre team with practical day-to-day responsibility.

Key Responsibilities

Support the team by managing a progressive career path to help youdevelopyour Call center career.
Take responsibility for the core day-to-day work expected of a Customer Advisor.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.

Requirements

Relevant experience in call centre or a closely related field.
Good planning habits, attention to detail and reliable follow-through.
Comfort working to agreed standards while adapting when operational needs change.