Role Overview

Capita South Africa needs a Customer Advisor who can step into a practical role in Cape Town. A key part of the work involves Customer Advisor Entertainment Area.

Key Responsibilities

Take responsibility for the core day-to-day work expected of a Customer Advisor.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.
Spot risks early and escalate practical issues before they become blockers.

Requirements

Enough hands-on experience to understand the pace and standards of entertainment work.
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.