CRM Manager

Role Overview

This CRM Manager opportunity in Sandton gives the right candidate a chance to work in entertainment with clear responsibilities and visible impact.

Key Responsibilities

• Take ownership of The role focuses on improving customer satisfaction, retention, and revenue growth.
• Take responsibility for the core day-to-day work expected of a CRM Manager.
• Work with colleagues, customers or suppliers to keep work moving and issues visible.
• Keep records, updates and handovers clear so decisions can be made with confidence.
• Maintain a professional standard of delivery, communication and follow-through.

Requirements

• Enough hands-on experience to understand the pace and standards of entertainment work.
• Clear communication and the confidence to work with different stakeholders.
• Sound judgement, ownership of assigned work and willingness to solve problems properly.
• Relevant qualifications or certifications will strengthen the application where required by the employer.
• Comfort with the systems, tools or technical platforms mentioned in the source role.