Credit Controller – Cape Town

Do you excel at managing accounts, have a good understanding of bookkeeping processes to manage timely collections while maintaining strong client relationships?
 
Our client in Cape Town CBD offers paid parking and a flexible start time. This role is responsible for managing the full debtors’ function, including invoicing, collections, account reconciliations and resolving client queries.
 
The ideal candidate will combine strong numerical ability with excellent client liaison in Afrikaans & English.

REQUIREMENTS

• Matric or equivalent
• Relevant tertiary qualification advantageous
• Minimum 5 years’ experience in client management or debtors within an accounting, audit, tax or financial services environment
• Strong working knowledge of MS Word, advanced Excel, Outlook, Sage and/or Xero; experience with electronic client systems advantageous
• High attention to detail with strong numerical ability and accuracy
• Fast, accurate typing and excellent verbal and written communication skills in English and Afrikaans
• Trustworthy and discreet with confidential information
• Able to perform under pressure and manage urgent tasks effectively
• Professional, well-presented and a strong team player with a positive attitude
• Able to escalate matters appropriately to management when required

DUTIES

• Perform the full debtors function, ensuring accuracy of payments, amounts and records
• Manage client relations by responding to queries and clearly communicating fee structures, planning and retainer details
• Handle new client enquiries, prepare quotes, engagement letters and onboard new clients
• Approve fee estimates and monitor deliverables from the production team
• Liaise with clients and third parties to ensure a high level of client satisfaction
• Provide administrative and billing support to the production/accounting/tax teams, including fee document preparation
• Manage general administration including document control, data entry, invoicing, email correspondence and time tracking follow-ups
• Assist with statutory and regulatory administrative requirements (SARS, CIPC, and related processes)
• Undertake additional reasonable duties as required

Salary: R negotiable dependent on experience