Our client is seeking a proactive Credit Controller to manage collections and reduce overdue debtor balances. This role is crucial for protecting cashflow and ensuring customer accounts are maintained with accuracy and professionalism. You will engage customers directly, resolve queries, and ensure allocations are correct and traceable. The environment requires confidence, persistence, and strong interpersonal communication, balanced with a strong control mindset. You will also contribute to continuous improvement by identifying recurring issues in billing, documentation, or customer processes. If you enjoy structured finance work with a strong relationship element, this opportunity will suit you well.

Manage debtor collections, following up on overdue accounts and maintaining accurate contact notes.
Maintain AR age analysis and report on overdue balances, disputes, and payment commitments.
Allocate customer payments accurately and reconcile debtor accounts regularly.
Resolve customer billing and statement queries by liaising with internal teams and customers.
Support credit application processing, credit limit maintenance, and customer master data accuracy.
Prepare weekly/monthly debtor reports and assist with cashflow forecasting inputs.
Ensure collections processes align to policy and that documentation is audit-ready.

Matric essential; finance/admin qualification advantageous.
2–5 years credit control/collections experience.
Strong communication and negotiation skills.
Solid Excel skills and experience with ERP/accounting systems.
Strong attention to detail and ability to work under pressure.
Professional, customer-focused approach to dispute resolution.