Role Overview

Capital H Staffing is hiring a Credit Collections Department Manager (CH1225) in Kuils River. The role is suited to someone who can bring discipline, judgement and steady execution to contributing to a focused call centre team with practical day-to-day responsibility.

Key Responsibilities

Take ownership of Experience in collections, credit management and/or a contact centre collections environment.
Keep momentum on knowledge of contact centre systems and processes.
Take responsibility for the core day-to-day work expected of a Credit Collections Department Manager (CH1225).
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.

Requirements

A background that matches the practical demands of a Credit Collections Department Manager (CH1225) role.
A practical working style with the ability to prioritise when several tasks compete.
A professional approach to deadlines, service quality and daily priorities.