Role Overview

This Community & Customer Experience Coordinator (Marketing) opportunity in Kraaifontein gives the right candidate a chance to work in social services with clear responsibilities and visible impact.

Key Responsibilities

Keep momentum on monitoring social media platforms and online reviews, ensuring consistent engagement and brand presence.
Support the team by managing liaising with internal teams (stores, warehouse, logistics) to ensure efficient service delivery.
Keep momentum on monitoring activity and customer trends to enhance service delivery and engagement.
Take responsibility for the core day-to-day work expected of a Community & Customer Experience Coordinator (Marketing).
Work with colleagues, customers or suppliers to keep work moving and issues visible.

Requirements

2 to 3 years of relevant experience
A practical working style with the ability to prioritise when several tasks compete.
A professional approach to deadlines, service quality and daily priorities.
Comfort with the systems, tools or technical platforms mentioned in the source role.