Role Overview

Ergasia Placements needs a Collections Agent: VAF who can step into a practical role in Pretoria East. A key part of the work involves Collections Agent: VAF 1 to 2 years' experience in a call centre or financial services environment preferred.

Key Responsibilities

Take responsibility for the core day-to-day work expected of a Collections Agent: VAF.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.
Spot risks early and escalate practical issues before they become blockers.

Requirements

1 to 2 years of relevant experience
Good planning habits, attention to detail and reliable follow-through.
Comfort working to agreed standards while adapting when operational needs change.