Introduction

Our client is seeking a Clinic Coordinator - Private Hospital to join its administrative support team in Middelburg, Mpumalanga. This position is suited to a professional who can contribute to smooth patient flow, accurate records, and responsive front-office or back-office support while maintaining clear communication, strong documentation standards, and consistent service delivery. The role works closely with medical, operational, and support stakeholders and requires someone who is organised, quality-focused, and comfortable operating in a regulated environment.

The successful candidate will play a meaningful role in supporting patient experience, clinical effectiveness, or administrative reliability depending on the function. This opportunity is ideal for someone who values accountability, compassionate service, and structured execution within a healthcare setting that prioritises professionalism, compliance, and continuity of care.

Duties & Responsibilities

The successful candidate will contribute to high-quality service delivery, operational reliability, and patient-focused outcomes within their assigned healthcare function.

Provide structured administrative support to healthcare, finance, operations, or patient-facing teams as required.
Capture, update, and maintain records, reports, trackers, and system information with a high degree of accuracy.
Support workflow coordination by monitoring requests, deadlines, approvals, and outstanding actions.
Prepare routine documents, patient packs, operational summaries, and internal correspondence.
Handle stakeholder queries professionally and ensure clear follow-up and communication.
Maintain filing, document control, and records retention in line with healthcare confidentiality requirements.
Assist with reporting cycles, reconciliations, or service-level tracking where relevant to the role.
Identify process gaps and support administrative improvements that strengthen efficiency and accuracy.

This role may also involve supporting process improvement, compliance readiness, and cross-functional collaboration depending on the nature of the unit or practice.

Desired Experience & Qualification

Applicants should bring the relevant healthcare capability, professional standards, and service mindset required for a patient-centred environment.

Relevant certificate, diploma, or degree would be advantageous depending on the role and clinical setting.
Strong administrative, service, or coordination capability with the ability to work accurately in a regulated environment.
Typically suited to candidates with 2–5 years relevant experience and the ability to manage core responsibilities independently.
Strong communication skills, professional conduct, and the ability to engage effectively with patients, families, clinicians, and support teams.
Computer literacy and confidence using relevant healthcare, scheduling, reporting, or records systems would be advantageous.