Role Overview

This Client Services Manager (Lending) opportunity in Johannesburg gives the right candidate a chance to work in business management with clear responsibilities and visible impact.

Key Responsibilities

Take ownership of Analysing customer business needs through liaising with stakeholders to elicit, discuss, communicate and validate requirements for changes to business processes.
Take ownership of Financial services, culture, Agile, business needs, software requirements, documentation, testing, lending, development lifecycle, UML, end users.
Take responsibility for the core day-to-day work expected of a Client Services Manager (Lending).
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.

Requirements

Enough hands-on experience to understand the pace and standards of business management work.
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.