Client Services & Admin Coordinator – Cape Town

Do you excel in a client-facing role while managing back-office administration seamlessly?
 
Based in Cape Town CBD, our client delivers extraordinary travel experiences to international guests and is seeking a dynamic, highly organized Client Services & Administration Coordinator. 
 
Be the first point of contact for clients collecting vehicles, ensuring a warm and professional welcome is offered while managing all bookings and payment administration.
 
You never know, you could meet your favourite celebrity!
 
Work hours:
Monday to Friday 08:00 – 18:45
Saturdays 08:00 – 11:30

REQUIREMENTS

• Gr 12 certificate, with certificate in Travel & Tourism preferred
• Valid SA driver's license and own reliable transport preferred
• Proven experience in customer service or client-facing roles
• Strong computer literacy and proficiency in MS Office or similar platforms
• Exceptional organizational and multitasking skills, with the ability to work under pressure
• Excellent communication skills, both written and verbal
• Energetic, proactive, and able to adapt quickly in a fast-paced environment
• A professional and approachable demeanor

DUTIES

• Welcome clients professionally when they collect vehicles, providing clear guidance and assistance
• Manage and process vehicle booking requests, ensuring accuracy and timely communication
• Maintain comprehensive records of client interactions, bookings and follow-ups
• Coordinate between operations, dispatch and other departments to ensure smooth vehicle allocations
• Handle customer inquiries via phone, email and in-person with courtesy and efficiency
• Support management with administrative tasks and reporting as required

Salary: R13,000 ctc negotiable, dependent on experience