Client Relations Office Administrator

Do you have a “driven, detail-oriented” attitude, your own transport and are fluent in Afrikaans and English with minimum two years administration & client relations experience?
 
This is suited to Junior-level office admin experience, an individual who is eager to learn and build a long-term career in a new industry.
 
The role involves you being the friendly, professional first point of contact for clients, while supporting day-to-day office operations in a rewarding role. This role requires a person to be committed to building a long-term career and contributing to the continued success of the organisation.

REQUIREMENTS

• Matric, based in Durbanville or the surrounding areas with valid driver’s license OWN TRANSPORT
• Fluent in Afrikaans and English (spoken and written)
• Junior-level office administration experience (internship or entry-level experience welcome)
• Knowledge of Microsoft Office (Word, Excel, Outlook)
• Strong attention to detail and organisational skills
• A positive, professional attitude with excellent communication skills
• Eager to learn, grow, and take on new challenges within the company
• Comfortable working with basic office software  - Word, Excel and Outlook

DUTIES

• Serve as the first point of contact for clients via phone, email, and in person
• Manage front-office administration, including scheduling, correspondence, and courier / transport requirements
• Drawing up of tax invoices accurately
• Understanding supplier and clients and working with purchase orders
• Manage filing systems
• Assist with maintaining accurate client records and databases
• Daily dealing with the bank system for exchange rates
• Support the wider team with general administrative tasks
• Help coordinate internal communication and office logistics
• Handle client queries promptly and professionally, escalating where needed
• Request additional work that can be taken on to assist the team