Role Overview

For candidates exploring call centre jobs in Johannesburg, this Client Consultant and Support role offers a grounded opportunity with room to contribute from the start.

Key Responsibilities

Support the team by managing experience working in a client-facing, service desk, or contact centre environment is advantageous.
Take responsibility for the core day-to-day work expected of a Client Consultant and Support.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.

Requirements

Enough hands-on experience to understand the pace and standards of call centre work.
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.