Role Overview

An FMCG-manufacturing business is seeking a CHEP Pallet Administrator to control pallet movement, maintain customer records, monitor the CHEP account, and manage pallet costs and losses across warehouses, depots, and customers nationally.

Responsibilities

Maintain internal and external pallet movement records and manage pallet control in warehouses and at customers.
Update customer CHEP details and capture and reconcile pallet movements daily.
Track pallets de-hired from the CHEP account and maintain accurate customer record cards.
Reconcile weekly and monthly pallet costs and counts and investigate pallet losses.
Liaise with customers on pallet issues and recoveries and resolve queries to control account costs.
Raise queries for incorrect charges and transfers and reconcile physical pallets, pallets in transit, and pallets received.
Coordinate pallet collections, verify documents, and send records to the relevant departments.
Conduct biweekly stock takes including third-party warehouses and present reconciliations to Supply Chain and outstanding totals to Sales.

Requirements

At least three years' experience in a similar pallet, warehouse, logistics, or account-administration role.
Strong reconciliation, recordkeeping, customer-liaison, query-resolution, and cost-control skills.
Ability to work collaboratively with warehouse teams, the CHEP office, Supply Chain, and Sales.
Comfortable with daily controls, stock takes, documentation, and time-sensitive reporting.