Case Manager

Role Overview

A healthcare services team is looking for a Case Manager to coordinate clinical utilisation and member support.

Responsibilities

• Coordinate hospital case management and pre-authorisation activities.
• Maintain clear case records and follow up on treatment plans.
• Prepare operational reports and escalate clinical or claims risks.

Requirements

• Relevant healthcare qualification or case management experience.
• Understanding of clinical, claims or managed-care processes.
• Clear communication and strong record-keeping skills.