Car Rental Administrator / Client Services – Cape Town

Are you someone who thrives in a customer-facing environment while effortlessly keeping administrative tasks on track?
 
Our Cape Town CBD–based client specializes in exceptional travel experiences for international visitors. Manage the welcome process of incoming clients with your professional and confident energetic skills.
 
Working hours:
Monday to Friday: 08:00 – 18:45
Saturday: 08:00 – 11:30

REQUIREMENTS

• Gr 12 certificate, with certificate in Travel & Tourism preferred
• Valid SA driver's license and own reliable transport preferred
• Proven experience in customer service or client-facing roles
• Strong computer literacy and proficiency in MS Office or similar platforms
• Exceptional organizational and multitasking skills, with the ability to work under pressure
• Excellent communication skills, both written and verbal
• Energetic, proactive, and able to adapt quickly in a fast-paced environment
• A professional and approachable demeanor

DUTIES

• Welcome clients professionally when they collect vehicles, providing clear guidance and assistance
• Manage and process vehicle booking requests, ensuring accuracy and timely communication
• Maintain comprehensive records of client interactions, bookings and follow-ups
• Coordinate between operations, dispatch and other departments to ensure smooth vehicle allocations
• Handle customer inquiries via phone, email and in-person with courtesy and efficiency
• Support management with administrative tasks and reporting as required

Salary: R13,000 ctc negotiable, dependent on experience