Role Overview

This Call Centre Operations Administrator opportunity in Hatfield, Pretoria gives the right candidate a chance to work in call centre with clear responsibilities and visible impact.

Key Responsibilities

Support the team by managing minimum 3 years' Call Centre experience (non-negotiable).
Take responsibility for the core day-to-day work expected of a Call Centre Operations Administrator.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.

Requirements

3 years of relevant experience
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.