Role Overview

Dante Group Pty Ltd needs a Call Centre Manager who can step into a practical role in Johannesburg CBD. A key part of the work involves Call Centre Manager A well-established organisation in Johannesburg is seeking a skilled Call Centre Manager with 5+ years' experience in debt collection or credit control to lead .

Key Responsibilities

Take responsibility for the core day-to-day work expected of a Call Centre Manager.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.
Spot risks early and escalate practical issues before they become blockers.

Requirements

5+ years of relevant experience
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.