Role Overview

This Call Centre Agent opportunity in Sandton gives the right candidate a chance to work in call centre with clear responsibilities and visible impact.

Key Responsibilities

Take ownership of Previous sales, telesales, call centre or customer service experience will be advantageous.
Take responsibility for the core day-to-day work expected of a Call Centre Agent.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.

Requirements

Relevant experience in call centre or a closely related field.
Good planning habits, attention to detail and reliable follow-through.
Comfort working to agreed standards while adapting when operational needs change.