Role Overview

This Call Centre Agent opportunity in Roodepoort gives the right candidate a chance to work in call centre with clear responsibilities and visible impact.

Key Responsibilities

Take ownership of This role is ideal for an experienced call centre professional with strong client retention skills, excellent communication abilities, and experience within the insurance.
Keep momentum on handle high volumes of inbound customer calls professionally and efficiently.
Take ownership of Minimum of 3 years' experience in a Call Centre Agent or similar customer service role.
Take responsibility for the core day-to-day work expected of a Call Centre Agent.
Work with colleagues, customers or suppliers to keep work moving and issues visible.

Requirements

3 years of relevant experience
A practical working style with the ability to prioritise when several tasks compete.
A professional approach to deadlines, service quality and daily priorities.
Comfort with the systems, tools or technical platforms mentioned in the source role.