Role Overview

Stonebridge HR Solutions needs a Call Center Agent who can step into a practical role in Centurion. A key part of the work involves Call Center Agent 1+ years call centre experience.

Key Responsibilities

Keep momentum on standard call centre duties, customer service and sales.
Take responsibility for the core day-to-day work expected of a Call Center Agent.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.

Requirements

1+ years of relevant experience
A practical working style with the ability to prioritise when several tasks compete.
A professional approach to deadlines, service quality and daily priorities.