Branch Manager - George

Role Overview

A smart-mobility services business is seeking a Branch Manager to lead local operations, customer relationships and commercial performance.

This position combines day-to-day delivery with accurate administration, timely follow-through and professional coordination with the people and teams who rely on the role.

Responsibilities

The successful candidate will be expected to take ownership of the following areas:

• Manage branch targets, budgets, service quality and daily workflows. Maintain clear records, communicate progress and escalate exceptions promptly where required.
• Lead and develop the branch team through clear performance expectations. Maintain clear records, communicate progress and escalate exceptions promptly where required.
• Build relationships with customers and support business-development activity. Maintain clear records, communicate progress and escalate exceptions promptly where required.
• Monitor operational reporting, escalations and compliance requirements. Maintain clear records, communicate progress and escalate exceptions promptly where required.

Requirements

Applicants should be able to demonstrate the following capabilities in a structured, deadline-driven working environment:

• Branch, operations, service or sales-management experience. Apply sound judgement, dependable follow-through and a collaborative working style.
• Strong leadership and customer relationship skills. Apply sound judgement, dependable follow-through and a collaborative working style.
• Comfort with targets, reporting and operational problem-solving. Apply sound judgement, dependable follow-through and a collaborative working style.
• Valid driving licence and willingness to work with a field-based team. Apply sound judgement, dependable follow-through and a collaborative working style.

Success Profile

Success in this role will come from combining technical or functional competence with sound organisation, clear communication, attention to detail and a consistent focus on quality, service and safe working practices.