Are you immediately available, bilingual in English and Afrikaans, and live near the Durbanville area to take on an administrative role in a fast-paced environment?

This role requires a self-managed individual managing day-to-day coordinating of equipment hire scheduling, customer service, invoicing, and asset tracking.

It requires strong leadership capability, with a focus on efficiency, accuracy, and delivering a high standard of service.

REQUIREMENTS

Matric or equivalent diploma
Tertiary qualification in bookkeeping or business administration (Advantageous)
8 - 10 years of experience in a similar role
Proficient in Microsoft Office (Excel, Outlook, Word)
Sage One or similar ERP system experience
Strong organisational, planning, time-management and communication skills
Medical Aid Scheme billing experience - advantageous
Customer-focused with strong problem-solving skills
Ability to prioritise tasks and handle multiple responsibilities with minimal supervision
Professional attitude with strict confidentiality standards
Able to handle stress in a fast-paced environment
Practical experience with Meta/Facebook Ads
Strong understanding of targeting and optimisation across Facebook, Instagram and LinkedIn

DUTIES

Attend to customer enquiries by telephone or online enquiry system
Coordinate communication across service providers
Prepare quotes and invoices, follow up on payment
Liaise with medical aids where applicable
Track equipment, manage maintenance & availability
Support procurement and conduct stock takes
Ensure mobile device connectivity and basic troubleshooting
Maintain customer liaison, follow policies and ensure confidentiality
Maintain a professional, compassionate approach with clients
Assist with social media marketing, posting ads, targeting and reporting
Support ad strategy and social media presence
Maintain filing systems

Salary: R negotiable dependent on experience

Administrator and Operations Coordinator - Durbanville