Administrative Supervisor

? Cape Town, Western Cape
? Permanent Position

We are seeking an experienced and detail-oriented Administrative Supervisor to oversee branch administration, financial processes, stock control, and rental operations. The successful candidate will play a key role in ensuring efficient branch operations, accurate reporting, and excellent customer service.

Key Responsibilities

Supervise and support administrative staff to ensure efficient day-to-day operations.
Monitor team performance through coaching, guidance, and performance management.
Maintain and update rental fleet information on the ERP system.
Ensure all customer documentation, lease agreements, and payments are completed before unit dispatch.
Manage billing processes, including pre-billing, escalations, credit notes, and off-hire notices.
Ensure accurate billing in accordance with lease agreements.
Maintain units-not-billing reports and resolve billing discrepancies.
Handle and resolve internal, customer, supplier, and debtor queries.
Coordinate insurance claim submissions and supporting documentation.
Manage stock control processes, including stock counts and ERP updates.
Process delivery and return documentation within agreed turnaround times.
Reconcile transport and siting accounts monthly.
Process purchase orders and verify transport and siting rates.
Ensure compliance with health, safety, quality, and environmental standards.
Maintain high housekeeping and operational standards.

Minimum Requirements

Matric (Grade 12).
Diploma or Degree in Administration, Logistics, Stock Control, or a related field.
3–5 years' experience in an administrative, stock control, logistics, or supervisory role.
Proficiency in ERP systems and Microsoft Office.
Strong administrative, planning, and organizational skills.
Excellent communication and problem-solving abilities.
Previous supervisory experience is advantageous.

Key Competencies

Strong attention to detail.
Customer-focused approach.
High level of integrity and professionalism.
Dependable and reliable.
Adaptable and able to work in a fast-paced environment.
Strong business acumen and decision-making skills.
Results-driven with a proactive attitude.

If you do not hear back from us within 2 weeks of your application, please consider your application unsuccessful.