Admin Assistant / Junior Bookkeeper

Job Description

Key Responsibilities

• Assist the Financial Director with basic bookkeeping using Xero.
• Perform general bookkeeping and administrative duties as required.
• Handle incoming client calls in a professional, courteous and friendly manner.
• Assist clients with basic enquiries and log IT support requests on the MSP Management System. Training will be provided.
• Communicate professionally with clients, internal staff and external stakeholders.
• Manage emails, correspondence and general office administration.
• Organise and schedule appointments, meetings and travel arrangements.
• Prepare reports, documents and correspondence.
• Take meeting minutes and distribute relevant documentation.
• Maintain accurate and organised filing systems and contact lists.
• Assist with regularly scheduled reports and administrative processes.
• Maintain and update office policies and procedures.
• Order office supplies and assist with researching suppliers and pricing.
• Submit and reconcile expense reports.
• Provide general administrative support to the team.
• Act as a point of contact for internal and external clients when required.

Requirements

• Matric.
• Previous bookkeeping experience is essential.
• Practical experience and proficiency in Xero is essential.
• Xero certification will be advantageous.
• Previous experience in an Administrative Assistant, Office Administrator, Secretary, PA, Executive Assistant or Junior Bookkeeper role.
• Previous experience within the IT industry will be advantageous.
• Proficiency in MS Office.
• Excellent verbal and written communication skills.
• Fluent in English and comfortable communicating with professional clients.
• Strong organisational and time-management skills.
• Ability to prioritise and manage multiple tasks effectively.
• Excellent attention to detail and a methodical approach to work.
• Strong problem-solving skills.
• Professional, reliable and client-focused.
• Comfortable handling incoming client calls when required. This is not a receptionist role.