Jozi Jobs
Account Manager
Role Overview
An established and growing business that delivers solutions and services to a diverse client base. We’re a business where relationships matter, ideas are welcomed and people are expected to make things happen.
Take ownership of a portfolio of clients, keeping relationships strong while looking for opportunities to grow the business. This role is about being close to the client, understanding what they need and making sure the business continues to deliver value through retention, revenue growth and client satisfaction as key measures of success.
Responsibilities
Duties & Responsibilities
Manage and develop a portfolio of B2B client accounts, acting as the primary point of contact and building strong, commercially focused relationships with key stakeholders
Proactively identify and pursue new business opportunities through prospecting, referrals, networking and targeted business development activity
Manage the sales process from initial engagement and qualification through to proposal, negotiation and successful conversion of new business
Develop a strong understanding of prospective and existing clients’ business needs and challenges, positioning relevant solutions and demonstrating clear commercial value
Work closely with internal teams to coordinate delivery, resolve client issues and ensure a seamless experience across the account
Maintain accurate account plans, pipeline activity, forecasts and CRM records, providing clear visibility of revenue, opportunities, risks and client activity
Requirements
Desired Experience & Qualification
Completed Matric / Grade 12
5+ years’ experience in B2B Account Management, client management or a commercially focused relationship role
A proven track record of managing and growing client accounts, ideally against defined revenue, retention or growth targets
Strong communication and relationship-building skills, with the confidence to work with people at different levels
A proactive, organised approach and the ability to manage multiple clients and priorities
Valid driver’s licence and own reliable transport
Additional Information
Basic + Commission