Role Overview

Datafin IT Recruitment is hiring a 3rd Line Support Engineer - Cape Town in Cape Town. The role is suited to someone who can bring discipline, judgement and steady execution to contributing to a focused call centre team with practical day-to-day responsibility.

Key Responsibilities

Take responsibility for the core day-to-day work expected of a 3rd Line Support Engineer - Cape Town.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.
Spot risks early and escalate practical issues before they become blockers.

Requirements

3+ years of relevant experience
Good planning habits, attention to detail and reliable follow-through.
Comfort working to agreed standards while adapting when operational needs change.
Comfort with the systems, tools or technical platforms mentioned in the source role.