1st Line IT Support

Role Overview

For candidates exploring it jobs in Johannesburg, this 1st Line IT Support role offers a grounded opportunity with room to contribute from the start.

Key Responsibilities

• Support the team by managing this is a first-line IT support position, primarily responsible for maintaining our day-to-day IT support requirements for both and customers.
• Keep momentum on deliver first-line IT support to fellow in our global offices (UK, Dubai, South Africa), including basic software and hardware troubleshooting; and installation.
• Keep momentum on experience in a previous IT support or helpdesk role.
• Take responsibility for the core day-to-day work expected of a 1st Line IT Support.
• Work with colleagues, customers or suppliers to keep work moving and issues visible.

Requirements

• A background that matches the practical demands of a 1st Line IT Support role.
• A practical working style with the ability to prioritise when several tasks compete.
• A professional approach to deadlines, service quality and daily priorities.
• Relevant qualifications or certifications will strengthen the application where required by the employer.